PROVIDER RESOURCES
Service Contact Information
Main Customer Service Line
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Phone: 626.943.7465
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Hours: Mon-Fri., 8:00am – 5:00pm
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Email: info@sandsmanagement.com
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For: Eligibility, Referrals, Claims, Provider and Member Inquiries
Claims Submission
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Preferred Method: OfficeAlly
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Claims Payer ID: VUIPA
**To set up an Office Ally account, please go to the Office Ally website -
By Mail: 1020 S Garfield Ave., Alhambra CA 91801
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Claims: 626.531.9440
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Provider Portal Assistance
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Needs portal access? Complete the Portal Access Request Form
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Email: info@sandsmanagement.com
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Please contact:
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Phone: 626.943.7465
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Fax: 626.489.4933
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**You can email the web portal team regarding portal troubleshooting, technical support and login assistance**
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Portal Login
How to Become a Contracted Provider
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Complete a cover letter addressed to Vitruvian Care IPA with your name, specialty, practice address, phone and fax.
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Complete an IRS W9 form.
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Please send both completed pages to credentials@sandsmanagement.com
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