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PROVIDER RESOURCES

Service Contact Information
 

Main Customer Service Line

  • Phone: 626.943.7465

  • Hours: Mon-Fri., 8:00am – 5:00pm

  • Email: info@sandsmanagement.com

  • For: Eligibility, Referrals, Claims, Provider and Member Inquiries

 

Claims Submission

  • Preferred Method: OfficeAlly

  • Claims Payer ID: VUIPA
    **To set up an Office Ally account, please go to the Office Ally website

  • By Mail: 1020 S Garfield Ave., Alhambra CA 91801

  • Claims: 626.531.9440

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Provider Portal Assistance

  • Needs portal access? Complete the Portal Access Request Form

  • Email: info@sandsmanagement.com

  • Please contact:  

    • Phone: 626.943.7465

    • Fax: 626.489.4933

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**You can email the web portal team regarding portal troubleshooting, technical support and login assistance**

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Portal Login

 

How to Become a Contracted Provider

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  1. Complete a cover letter addressed to Vitruvian Care IPA with your name, specialty, practice address, phone and fax.

  2. Complete an IRS W9 form.

  3. Please send both completed pages to credentials@sandsmanagement.com

 

 

 

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Have a Question? 626.943.7465

Hours: Mon-Fri. 8:00 am-5:00 pm

© 2023 Vitruvian Care. All Rights Reserved

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